Delivery Info (Popup)

Delivery Information

Service

Cost

Delivery Time

Delivery

Items sent via Royal Mail

Large items sent via Courier

 £3.95 for orders up to £75.  Free for orders over £75 (mainland UK only)

3-10 working days *

Collect in-store at Morecambe

Free

Ring 01524 426611 to arrange collection and for a discount code to use when ordering

EU Signed for Delivery

£9.50

5 to 10 Days **

Worldwide Signed for Delivery

£14.95

5 to 10 Days **

 

PLEASE READ OUR DELIVERY INFORMATION CAREFULLY WHEN ORDERING

Ensuring that our customers are satisfied with our service and receive the goods they want on a timely basis is of paramount importance to us.  We therefore want to be totally honest and transparent with you, our customer, about our shipping terms, so you know what timescales to expect for the delivery of your goods.  We therefore do not over promise simply to secure your order and then expect you to wait what you may believe to be an unreasonable period!

 * Standard Delivery

Where the item is in stock, orders are processed and dispatched between 1-3 working days. 

However, given the huge variety of sizes and colours of our goods, it is simply not feasible for us to carry every item in stock or to display this information on our online store.  Occasionally, we therefore have to order in your item(s) from our supplier.  If this is the case, payment will be taken at that time. 

Although we have arrangements in place with these suppliers to ensure the deliver to us is a swift as possible, it can take upwards of 10 days for us to receive the goods and then to dispatch them to you.

Occasionally, it may take longer for us to ship the goods to you (e.g. where the supplier themselves is out of stock or having other manufacturing issues).  However, if this is likely to be the case we will inform you by email as soon as we are aware and certainly within 7 days in order to explain the situation and to establish what you would wish us to do.

If you wish to place an order and need the item(s) urgently please Email Us or contact our helpline 0800 612 6098 to check stock availability.

Express Delivery

Where goods are required urgently or next day, we can offer this service for the UK mainland only where an item is in stock or we have special arrangements in place with our suppliers.  The cost is £7.95. If you wish to enquire about this service for a particular item please call our FREE customer order line 0800 612 6098 and if available we can process your order over the phone.

**   Overseas Shipping

These charges apply for parcels up to 1kg.  Where it is a large parcel over 1kg then additional charges will apply.  We will contact you to seek your authority to levy the additional charges before shipping. All our deliveries are sent using either UK Royal Mail International Tracked and Signed for or International Tracked depending on destination.

Our online store will indicate which Countries we currently ship to.  If the Country you wish the goods to be shipped to is not listed please email our customer service team at customerservice@classicintimates.co.uk as we may be able to make special arrangements.

For more information read our full Terms & Conditions